Master Services & Subscription Agreement
Silva Growth LLC · The English version controls · Versão em português: /termos
MASTER SERVICES & SUBSCRIPTION AGREEMENT
Silva Growth LLC, a Massachusetts limited liability company (the "Provider," "we," "us")
Version: 2026-09-29. Effective for new clients on acceptance; for existing clients, as provided in Sections 3.7 and 13.7.
This Master Services & Subscription Agreement (the "Agreement") governs all services ordered by the client identified in an Order Form or online checkout (the "Client," "you"). By clicking "I agree" or signing an Order Form, you accept this Agreement. Subscriptions started without that acceptance are governed by Section 3.7.
A Portuguese translation of this Agreement is provided as a courtesy. In case of any conflict, THIS ENGLISH VERSION CONTROLS. / Uma tradução em português deste Contrato é fornecida por cortesia. Em caso de conflito, ESTA VERSÃO EM INGLÊS PREVALECE.
1. DEFINITIONS
"Order Form" means any ordering document, online checkout, or proposal referencing this Agreement. "Services" means the services described in an Order Form, which may include: (a) Website Services — design, build, hosting, and maintenance of a website, billed as a monthly subscription; (b) Domain Services — registration, renewal, and management of internet domain names on Client's behalf (Section 7); (c) Advertising Services — management of paid advertising campaigns; and (d) Brand Kit Services — design deliverables and, where ordered, physical printed materials. "Registrar Requirements" means the domain registration agreement of Provider's registrar of record, the ICANN Registrar Accreditation Agreement, ICANN consensus policies (including the UDRP, URS, Transfer Policy, and Expired Registration Recovery Policy), and applicable registry policies, each as amended from time to time.
2. SERVICES; WHITE-LABEL DELIVERY
2.1 Provider will perform the Services described in each Order Form with reasonable skill and care.
2.2 Third-party suppliers. Client acknowledges and agrees that Provider delivers the Services using third-party infrastructure, software, registrars, printers, and payment platforms selected by Provider in its discretion (collectively, "Suppliers"). Provider is Client's sole contracting party and sole point of contact; Provider — not any Supplier — is responsible to Client for the Services. Provider may change Suppliers at any time without notice (except as required by Section 9(f)), provided the Services are not materially degraded. Provider does not represent that it owns or operates the underlying infrastructure. Client's payment obligations run solely to Provider, and Provider's payments to Suppliers are Provider's own obligations.
2.3 Advertising disclaimer. Advertising Services involve platforms whose algorithms, policies, pricing, and account decisions are outside Provider's control. Provider does not guarantee any leads, sales, rankings, traffic, or return on ad spend. Amounts payable to advertising platforms for media spend are Client's responsibility and are separate from Provider's fees unless the Order Form says otherwise.
2.4 Website updates. Website Services include reasonable ongoing content updates at no additional charge: changes to text, images, business hours, contact information, and similar content on existing pages, requested at a reasonable frequency, including any update commitment stated in the Order Form or in Provider's written scope confirmation. Full redesigns, new custom features, online stores, and additional pages beyond the agreed scope are quoted separately and are performed only if Client accepts the quote.
2.5 Tools and subcontractors. Provider may use automated systems, including artificial-intelligence tools, and subcontractors to perform the Services and to assist with communications and support, and Provider remains responsible for their work under this Agreement.
3. TERM; AUTOMATIC RENEWAL
3.1 Term. This Agreement starts on acceptance and continues while any Order Form is active.
3.2 AUTOMATIC RENEWAL — RECURRING SUBSCRIPTIONS. Website Services and other recurring subscriptions are billed in advance for each billing period (monthly, or weekly where the Order Form says so) at the rate in the Order Form (e.g., US $70.00/month) and RENEW AUTOMATICALLY EACH PERIOD UNTIL CANCELLED. You may cancel at any time as described in Section 6.
3.3 DOMAINS AND ANNUAL TERMS. Domains included in a Website Services subscription (one standard, non-premium domain with a renewal cost up to US $25/year, unless the Order Form says otherwise) renew automatically at no separate charge while the subscription is active. Any domain or service billed separately for a term of one year or longer RENEWS AUTOMATICALLY EACH YEAR UNTIL CANCELLED, and Provider will email Client a renewal notice approximately 40 days and 20 days before the renewal date, stating the service, the renewal price, the renewal date, and how to cancel.
3.4 Annual reminder. For continuous monthly subscriptions, Provider will send at least once per calendar year a reminder stating what Client is paying, how often, and how to cancel.
3.5 Consent. For subscriptions started through Provider's online checkout, Provider will (a) clearly and conspicuously disclose the price, billing frequency, automatic-renewal terms, and cancellation method before Client submits billing information, and (b) obtain Client's affirmative consent to the automatic renewal, by a separate unchecked checkbox or equivalent affirmative act, before the first charge. Provider will deliver a post-purchase acknowledgment of these terms in a form Client can retain. Subscriptions under Section 3.7 or billed by invoice continue under the authorization Client gave at signup.
3.6 Price changes. Provider may change recurring fees upon at least 30 days' prior written notice. The new price applies only to billing periods starting after the notice period. If Client does not agree, Client may cancel before the new price takes effect.
3.7 Existing subscriptions. Subscriptions started before Client clicked "I agree" to this Agreement continue on the price and terms agreed at signup, subject to price changes under Section 3.6 and to updates of this Agreement notified under Section 13.7. For those subscriptions, Section 4.5 and Sections 12.3 through 12.7 apply only after Client affirmatively accepts this Agreement by clicking "I agree" or by a written confirmation.
4. FEES; PAYMENT; CARD AUTHORIZATION
4.1 Payment method. Client authorizes Provider (through its payment platform) to store Client's payment method and to charge it automatically for: recurring subscription fees on each billing date; domain renewal fees; one-time fees stated in an Order Form; and applicable taxes. This authorization remains in effect until Client cancels the Services or revokes it, whichever is earlier. Provider will provide Client a copy of this authorization (this Agreement and the acknowledgment email serve as that copy) and a receipt for each charge.
4.2 Taxes. Fees are exclusive of sales and similar taxes. Where Provider is required to collect tax, it will be itemized and added at checkout.
4.3 Refunds. Except as expressly stated in this Agreement or required by law, fees are non-refundable once the billing period has started. Domain registration and renewal fees are non-refundable once submitted to the registry.
4.4 Media spend. Client is solely responsible for amounts owed to advertising platforms.
4.5 Billing disputes and chargebacks. If Client believes a charge is incorrect, Client agrees to contact Provider at hello@silvagrowth.com and give Provider at least 10 days to resolve it before disputing the charge with Client's bank or card issuer. If Client disputes a charge for Services that were provided and the dispute is not resolved in Client's favor, Provider may suspend the affected Services under Section 5 until the amount is paid. Provider may submit this Agreement, Client's acceptance records, and records of the Services delivered as evidence to the payment processor and card issuer. Nothing in this Section limits Client's rights under applicable law or card-network rules, including for unauthorized charges.
5. FAILED PAYMENTS; SUSPENSION; RESTORATION
5.1 Dunning. If a recurring charge fails, Provider will notify Client by email and retry the charge. Provider will send at least two written notices over a period of at least 10 days before any suspension.
5.2 Suspension. If payment remains outstanding 14 days after the first failed charge, Provider may suspend the Services (including taking the website offline) until payment is made. Suspension does not terminate this Agreement, and fees do not accrue for whole billing periods during which Services remain suspended for nonpayment.
5.3 No reactivation fee. If Services are suspended for nonpayment, Provider will restore them once the past-due balance is paid, without any reactivation fee or other additional charge. Provider will not suspend Services unless the warnings required by Section 5.1 were sent.
5.4 Domains during delinquency. If Client is delinquent, Provider may decline to renew Client's domain only after giving at least two written warnings and at least 15 days' notice that the domain will lapse. Section 7.8 governs the consequences of expiration.
6. CANCELLATION
6.1 How to cancel. Client may cancel any subscription (a) online through the Client portal at https://silvagrowth.com/dashboard via a prominently displayed cancellation option, (b) by email to hello@silvagrowth.com, or (c) by a written message (including WhatsApp or text) to the number Provider uses to communicate with Client. A cancellation request is effective when received; Provider will not require Client to call, chat, or accept any offer to complete it. Cancellation stops all future charges and takes effect at the end of the then-current billing period. Provider will confirm every cancellation in writing within 2 business days.
6.2 Effect. Upon cancellation of Website Services, the website is taken offline at the end of the paid billing period. The website design, code, and hosting are not transferred to Client; custom software is licensed, not sold, and only while the subscription under which it is provided (as stated in its Order Form, or, if none, the Website Services subscription) remains active, unless the Order Form expressly states otherwise. If requested within 60 days after termination, Provider will return the Client Content (Section 8.2) that Client provided (such as text, images, and logos) and export Client's business data stored in custom software (such as customer lists and invoices) in a standard format such as CSV. Posts already published to Client's own accounts remain there. For domains, Section 7.6 applies. Provider may delete hosted materials 60 days after termination.
6.3 Termination for cause. Either party may terminate an Order Form if the other materially breaches and fails to cure within 15 days of written notice. Provider may terminate immediately for Client's unlawful use or violation of Section 6.5 or 7.4.
6.4 Termination by Provider. Provider may terminate any Order Form for any reason on at least 30 days' written notice. Provider will refund prepaid fees for any period after termination, and Sections 6.2 and 7.6 apply.
6.5 Acceptable use; removal. Section 7.4 and Client's warranties in Section 8.2 apply to all Services, including websites, posts, and ads. Provider may remove or disable content, or suspend the affected Service, without prior notice if Provider receives a notice of infringement (including under 17 U.S.C. §512) or reasonably believes the content is unlawful, infringing, or violates a platform policy, and will notify Client promptly after acting.
7. DOMAIN NAME SERVICES
7.1 Registrant; beneficial ownership. Domains ordered by Client are registered through Provider's account with an ICANN-accredited registrar selected by Provider. For domains registered on or after August 1, 2026, Client is the registrant (the registered name holder). For domains registered before that date, Provider may be listed as the registered name holder until the registrant is changed to Client, which Provider will do on Client's request (subject to ICANN lock periods). Subject to Section 7.11, in every case, as between Provider and Client, Client is the beneficial owner of the domain, and Provider manages it as administrator for Client's benefit, subject to the Registrar Requirements. Where Provider is listed as registered name holder, Client is a third-party licensee with an exclusive license to use the domain.
7.2 Pass-through of Registrar Requirements. Client agrees to be bound by, and to comply with, all applicable provisions of the Registrar Requirements as if Client were the registrant, including without limitation: (a) the Uniform Domain-Name Dispute-Resolution Policy (UDRP) and Uniform Rapid Suspension System (URS); (b) the ICANN Transfer Policy, including 60-day transfer locks following initial registration, a prior transfer, or a change of registrant data; (c) the Expired Registration Recovery Policy; (d) registry and sponsoring-registrar policies for the applicable TLD, as amended from time to time; and (e) data-processing terms requiring collection, publication, escrow, and disclosure of registration data. Client acknowledges that the registrar, registry operator, or ICANN may deny, cancel, suspend, lock, transfer, or modify a domain in their discretion to comply with law, resolve disputes, or address abuse, and that neither they nor Provider will be liable to Client for such actions taken under the Registrar Requirements.
7.3 Accurate information. Client will provide complete, accurate, and current contact information, will notify Provider of any change within 5 days, and will respond to any accuracy inquiry from Provider within 5 days (so Provider can meet its 7- and 15-day upstream deadlines). Client acknowledges that providing inaccurate information, or failing to respond, is a material breach and may result in suspension or cancellation of the domain without refund.
7.4 Acceptable use. Client represents that the registration and use of the domain do not infringe any third party's rights and warrants that the domain will not be used for any unlawful purpose, including malware distribution, botnets, phishing, piracy, trademark or copyright infringement, fraud, or counterfeiting.
7.5 DISCLOSURE OF CLIENT'S IDENTITY. Where Provider is listed as registered name holder, Client acknowledges that Provider accepts liability for harm caused by wrongful use of the domain unless Provider discloses the licensee's identity and contact information to a party providing reasonable evidence of actionable harm. Client expressly consents that Provider may, and will, disclose Client's identity and current contact information within seven (7) calendar days to any party presenting reasonable evidence of actionable harm arising from the domain's use. Client will keep its contact information current with Provider for this purpose.
7.6 Portability (transfer-out). Except as provided in Section 7.11, the domain belongs beneficially to Client. Upon Client's written request, and subject only to ICANN-mandated lock periods, Provider will unlock the domain, deliver the transfer authorization (auth/EPP) code, update registrant data as needed, and approve the gaining registrar's request, each within 5 calendar days of Client's request. These steps are always free and are not conditioned on any payment, including past-due balances. Provider will not withhold, delay, or condition a transfer to obtain leverage over any dispute. Client acknowledges ICANN rules may make transfers take up to 5 additional days and prohibit transfers within 60 days of registration, a prior transfer, or registrant-data changes. Until a transfer is possible, Provider will, within 5 calendar days of Client's written request and free of charge, set the domain's DNS records to point to the hosting or email services Client designates.
7.7 Continuity. Provider will keep auto-renewal enabled and its payment method current for all Client domains included in an active subscription or otherwise paid up. If Provider ceases business, becomes insolvent, or is unresponsive to Client for more than 30 consecutive days, Client is hereby pre-authorized to receive the auth codes for its domains, and Provider pre-consents to the transfer of all such domains to accounts designated by Client. Provider will maintain a current internal record of each Client's domains, expiry dates, and transfer instructions, accessible to a designated successor. This Section 7.7 and Section 7.6 survive termination of this Agreement.
7.8 Renewal risk. While Client is paid up, Provider is responsible for timely renewal and will forward or relay expiration notices; if a paid-up Client's domain lapses due to Provider's failure to renew, Provider will bear the redemption/re-acquisition costs, subject to Section 10's cap and to the reality that rights in an expired domain cease at expiration and recovery may be impossible. If Client is delinquent (Section 5.4), Client bears all consequences of expiration. Registry price increases at renewal may be passed through to Client's renewal price with notice under Section 3.6.
7.9 Registrar constraints. Client acknowledges: nameservers are managed by Provider's infrastructure and cannot be separately changed while the domain remains in Provider's registrar account; WHOIS data is redacted by default; and premium or regulated TLDs may carry additional registry requirements that also pass through to Client.
7.10 Indemnity (domains). Client will indemnify, defend, and hold harmless Provider and its registrar, sponsoring registrars, registry operators, ICANN, and their respective directors, officers, employees, and agents from all claims, damages, and expenses (including reasonable attorneys' fees) arising out of or relating to the domain's registration or Client's use of the domain, including UDRP/URS proceedings. This obligation survives termination.
7.11 Full refunds. If Client cancels and receives a full refund or reversal (including through a chargeback or payment dispute) of all fees paid, the domain, which was paid for by Provider as part of the subscription, is not included in the refund: Client may keep it by reimbursing its registration fee, and otherwise Provider may let it lapse or cancel it at the end of its term.
7.12 After Website Services end. Provider's renewal obligations under Sections 3.3, 7.7, and 7.8 end when the subscription that included the domain ends. Provider will notify Client at least 30 days before the domain's next expiry. Before expiry, Client may transfer the domain free of charge under Section 7.6 or pay the renewal fee; otherwise the domain may lapse, and Provider has no liability for its expiration. If the domain expires less than 30 days after the subscription ends, Provider will give that notice promptly upon termination and will keep the domain renewed or within its registrar grace period until at least 30 days after the notice; Client may keep it by reimbursing any renewal fee Provider paid after the subscription ended.
8. INTELLECTUAL PROPERTY; CLIENT CONTENT
8.1 Website license; deliverables. The website design, code, and files are developed and hosted by Provider as part of the Website Services subscription. While Client's subscription is active, Client has a non-exclusive license to use the website; the website is not sold or transferred to Client, and it is taken offline upon cancellation or termination (Section 6.2). Brand kit artwork and ad creatives produced specifically for Client under a separate Order Form are owned by Client upon full payment for them. Provider retains ownership of its pre-existing and general-purpose materials, templates, components, frameworks, and tools, and may reuse them in other projects. Provider may not reuse Client's logos, Client Content, or confidential information for other clients.
8.2 Client Content. Client retains ownership of content it provides (text, images, trademarks) and grants Provider a license to host, display, and process it to perform the Services. Client warrants it has the rights to all Client Content and that it does not infringe third-party rights or violate law.
8.3 Portfolio. Provider may identify Client and display the delivered work in its portfolio unless Client opts out in writing.
8.4 Content approval; business claims. Client will review the website and approve it before publication, and approves later changes by requesting or accepting them. Client is solely responsible for the accuracy and legality of all statements about Client's business in approved content, including licenses, insurance, bonding, certifications, years in business, pricing, guarantees, response times, service areas, reviews, and testimonials, whether written by Client or drafted by Provider and approved by Client. Provider may decline to publish content it reasonably believes is false, misleading, or unlawful.
8.5 Client cooperation. Monthly fees begin on the signup date and cover design and build time. If Client does not provide requested content or approval within 10 days after Provider's written request, Provider may publish the website using the content available, and fees remain payable. If the website is not published within 60 days after signup for reasons attributable to Client, either party may cancel under Section 6, without refund of fees already paid. Content published under this Section is deemed approved by Client for purposes of Section 8.4, except that Provider will not publish, without Client's express written approval, statements about licenses, insurance, bonding, certifications, years in business, guarantees, reviews, or testimonials.
8.6 AI-generated and stock material. Deliverables may include AI-generated or stock text and images. Provider transfers or licenses only the rights it has in them and does not warrant that they are copyrightable or unique. Provider's indemnity in Section 11 does not cover AI-generated elements, stock materials, or materials selected or approved by Client.
9. DATA; PRIVACY
(a) Provider processes Client's business contact and billing data as described in Provider's Privacy Policy at https://silvagrowth.com/privacy. (b) For personal data of visitors and leads collected by Client's website, forms, or ads, Client is the controller and Provider processes that data only on Client's behalf to perform the Services. (c) Client instructs Provider to install the forms, analytics, and advertising pixels included in the Services, and Client is responsible for its own website's legal pages (privacy policy, terms) and for any notices and consents those tools require, unless ordered as a Service. (d) Provider will use reasonable security measures, will not sell that data, and will notify Client without undue delay after confirming a security incident affecting it. (e) Data may be processed in the United States, Brazil, the European Union (including Spain), and other countries where Provider or its Suppliers operate. (f) Where the GDPR applies, Provider processes such data only on Client's documented instructions (this Agreement); ensures persons processing it are bound by confidentiality; uses subprocessors under equivalent terms (Client grants general authorization, Provider will give notice of changes, and Client may object by cancelling); assists Client with data-subject requests and breach obligations; deletes or returns the data at the end of the Services (Section 6.2); and makes available the information necessary to demonstrate compliance. The subject matter is the Services; the duration is the term plus Section 6.2; the data are contact and inquiry details of Client's visitors, leads, and customers. Provider will inform Client if an instruction infringes data-protection law, assist with Articles 32–36 GDPR, and allow and contribute to reasonable audits. Transfers outside the EEA are made under the European Commission's Standard Contractual Clauses (Decision 2021/914, Module 2 or 3, as applicable), incorporated by reference with these elections: Clause 7 does not apply; Clause 9(a) Option 2, with at least 14 days' prior notice of subprocessor changes; the optional wording of Clause 11(a) does not apply; under Clause 13, the supervisory authority of the Member State where Client is established; under Clauses 17 and 18, the law and courts of Spain; Annex I is completed by this Section 9 and the Order Form; Annex II consists of access control with multi-factor authentication on Provider and Supplier accounts, least-privilege access, encryption in transit, encryption at rest where offered by Suppliers, backups, and the incident process in paragraph (d). At Client's choice, Provider will delete or return such personal data at the end of the Services, unless law requires its storage. The Standard Contractual Clauses prevail over this Agreement in case of conflict.
10. WARRANTIES; DISCLAIMERS; LIMITATION OF LIABILITY
10.1 Warranty. Provider warrants the Services will be performed in a professional and workmanlike manner. EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED "AS IS" AND PROVIDER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.2 Third-party dependence. The Services depend on Suppliers (hosting, DNS, registrars, payment and advertising platforms). Provider's obligations for uptime, availability, and data durability are limited to the service levels and remedies actually provided by its Suppliers. For any outage or loss caused by a Supplier, Client's sole remedy is Provider passing through the credits or remedies (if any) that Provider actually receives from the Supplier for Client's affected Services. Provider is not liable for acts, omissions, outages, policy decisions, or account terminations of Suppliers or advertising platforms.
10.3 Cap. EXCEPT FOR CLIENT'S PAYMENT AND INDEMNITY OBLIGATIONS AND CLIENT'S BREACH OF SECTIONS 6.5, 7.3, 7.4, OR 8.2, EACH PARTY'S TOTAL AGGREGATE LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE AMOUNTS PAID BY CLIENT TO PROVIDER IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. THESE LIMITS DO NOT APPLY WHERE PROHIBITED BY LAW.
11. INDEMNIFICATION
Client will indemnify, defend, and hold harmless Provider from third-party claims arising from (a) Client Content, (b) Client's products, services, or business practices, (c) Client's use of the domain (Section 7.10), or (d) Client's violation of law. Provider will indemnify Client against third-party claims that deliverables created solely by Provider infringe US copyright, up to the cap in Section 10.3. The indemnifying party controls the defense; the indemnified party must give prompt notice and reasonable cooperation.
12. DISPUTE RESOLUTION; GOVERNING LAW
12.1 Governing law. This Agreement is governed by the laws of the Commonwealth of Massachusetts, without regard to conflicts rules. Subject to Section 12.3, any court proceeding will be brought exclusively in the state or federal courts located in Worcester County, Massachusetts, and each party consents to their jurisdiction.
12.2 Informal resolution first. The parties will try in good faith to resolve any dispute within 30 days of written notice before starting any proceeding.
12.3 Arbitration. Any dispute not resolved informally will be finally resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (or Consumer Rules if applicable), seated in Worcester County, Massachusetts, in English, before one arbitrator. Judgment may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small-claims court. Provider will pay arbitration filing fees exceeding the cost of filing in small-claims court for claims under $10,000.
12.4 CLASS ACTION WAIVER. ALL PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
12.5 Time limit for claims. To the extent permitted by law, any claim arising out of or relating to this Agreement or the Services must be brought within one (1) year after the claim arose; otherwise it is permanently barred. This Section does not apply to claims for unpaid fees, to indemnification claims (which arise when the third-party claim is asserted), or to claims for Client's breach of Sections 6.5, 7.4, or 8.2.
12.6 Opt-out. Client may opt out of Sections 12.3 and 12.4 by emailing hello@silvagrowth.com within 30 days after Client first becomes bound by those Sections (for subscriptions described in Section 3.7, within 30 days after Client's affirmative acceptance under that Section). Opting out does not affect any other term. An opt-out remains effective after any update to this Agreement.
12.7 Mass filings; procedure. If 25 or more similar demands are filed by or with the assistance of the same counsel or coordinated group, they will be administered in batches under the AAA Mass Arbitration Supplementary Rules. The Federal Arbitration Act governs Sections 12.3 through 12.7; the arbitrator decides questions of arbitrability; hearings may be held by video.
13. GENERAL
13.1 Language. This Agreement is executed in English with a Portuguese courtesy translation. The English version controls.
13.2 Authority; age. The person accepting represents that they are at least 18 years old and authorized to bind the Client business identified at checkout.
13.3 Electronic acceptance. The parties agree to contract electronically. Client's click of "I agree," checkout completion, or e-signature has the same force as a handwritten signature. Client consents to receive all notices, terms, and records electronically at the email on file, may request a paper copy at hello@silvagrowth.com (provided free), and may withdraw electronic-delivery consent by the same means (in which case Provider may terminate Services that cannot practically be delivered otherwise). Minimum requirements: a current email account and standard browser/PDF software.
13.4 Notices. To Client: the email on file. To Provider: hello@silvagrowth.com and 201 Windsor Ridge Dr, Westborough, MA 01581. Notices are effective when sent, absent bounce. "Written" and "in writing" include email and WhatsApp or text messages sent to or from the contact details on file. Provider may change its notice address by posting it at https://silvagrowth.com/terms or by notifying Client. Except as provided in Section 6.1 (cancellation) and for acceptances, requests, elections, or responses under Sections 3.7, 6.2, 7.1, 7.3, 7.6, 7.11, 7.12, 8.3, 9, and 13.8, which are also effective when received through any channel listed in Section 6.1 or through the channel Provider used for the related request, notices to Provider are effective only when received at hello@silvagrowth.com or at any replacement notice address Provider has posted or notified under this Section.
13.5 Assignment. Client may not assign without consent (not unreasonably withheld). Provider may assign to an affiliate or successor in a sale of the business; Sections 7.6–7.7 obligations bind any successor.
13.6 Force majeure; entire agreement; severability; waiver; survival. Neither party is liable for delay due to causes beyond reasonable control (nonpayment excepted). This Agreement plus Order Forms is the entire agreement and supersedes prior discussions. If a term is unenforceable, the rest stands. Failure to enforce is not waiver. Section 4 (as to amounts accrued), and Sections 4.5, 5.3, 6.2, 7.2, 7.5, 7.6, 7.7, 7.10, 8, 9, 10, 11, 12, and 13 survive termination; Sections 7.1, 7.3, 7.4, 7.8, 7.9, 7.11, and 7.12 survive for as long as any Client domain remains in Provider's registrar account.
13.7 Changes to this Agreement. Provider may update this Agreement by giving Client at least 30 days' prior written notice (email or message) of the changes and their effective date. Changes apply only from the first billing period that starts after the effective date. If Client does not agree, Client may cancel before the effective date without any fee. Continuing to use the Services after the effective date constitutes acceptance of the updated Agreement. Changes to Section 12 do not apply to any dispute that arose, or of which Provider had notice, before the effective date of the change. For subscriptions described in Section 3.7, continued use does not constitute acceptance of Section 4.5 or Sections 12.3 through 12.7; those require affirmative acceptance.
13.8 Sale, dissolution, or death. If Client sells its business or dissolves, or the accepting person dies or becomes incapacitated, Provider will, upon reasonable proof of the event and of the requesting person's authority, and only at the written request of Client or, if Client cannot act, of Client's legal representative (such as an executor, administrator, or person winding up the business): (a) cancel subscriptions; (b) transfer the domain under Section 7.6 to the buyer, estate, or other person designated in that request; or (c) continue the Services for a buyer that accepts this Agreement. No person claiming to be a buyer may direct a cancellation or transfer without such a request. Charges to the original Client's payment method for periods after Provider receives a request under (a) will be refunded.